---
title: "Two-way sales and info SMS"
description: "When a customer replies to a text with a question ('Do you have a 42?', 'What's shipping?'), an AI agent answers in a human tone, with a natural 4–8 second dela"
canonical: https://aiautomatizaciocegeknek.hu/en/workflows/sms/conversational-sales-sms
language: en
publisher: AI Automatizáció
updated: 2026-09-19
---

# Two-way sales and info SMS

Category: Two-way SMS and conversational AI


When a customer replies to a text with a question ('Do you have a 42?', 'What's shipping?'), an AI agent answers in a human tone, with a natural 4–8 second delay, and closes: 'Yes, in black. Order now and it ships tomorrow. Shall I send the link?'

## How it works

1. Reply detected and understood
2. Short, natural answer with a typing delay
3. Action-oriented close with a link

Tools: Twilio, n8n

Source: AI Automation Market Report and Practical Guide (2025–2026)