Webshops & e-commerce · Contracts & documents
14-day withdrawal statements processed automatically
The customer's withdrawal notice, whether a form, an email or a photo of a handwritten note, is matched to the order, checked against the deadline and product exceptions, and answered with the return label and refund timeline.
- Avg. time saved
- 2–4 h/week· ≈ 13 h/month
- Rollout
- CoreDays 15–35
- Who it is for
- Online retail and marketplaces
In short
14-day withdrawal statements processed automatically: The customer's withdrawal notice, whether a form, an email or a photo of a handwritten note, is matched to the order, checked against the deadline and product exceptions, and answered with the return label and refund timeline. It typically gives back 2–4 hours a week to whoever does this by hand today. Built for: Online retail and marketplaces.
Typical hours saved per week for the people doing this by hand today, from the 2026 report's ranges. The AI writes what that time makes possible.
Example
Comes in
Email sent on the 15th: “I'd like to return the blender from order 61277, it arrived on the 2nd.”
The AI
- Confirms the delivery date from tracking: day 13 of 14, still in time
- Checks the product isn't a hygiene or custom-made exception
Comes back
Confirmation with a prepaid return label sent in 3 minutes; refund scheduled for 14 days after receipt, as the law allows
Similar solutions
- Warranty letters and invoices generated per orderEvery shipped order gets its warranty document and invoice PDF created from templates and delivered in WhatsApp or email.2–4 h/week
- Marketplace and consumer-law compliance checkProduct pages, terms and return policies are audited against marketplace rules and consumer law before publishing.1–3 h/week
- CE, safety and responsible-person documents kept per SKUDeclarations of conformity, safety data sheets and EU responsible-person details are requested from suppliers, checked for the right product code and validity, and attached to each listing before it goes live.2–5 h/week
- User manuals translated into Hungarian and attached to productsForeign-language manuals and datasheets from suppliers are translated into clear Hungarian, laid out as a PDF and linked to the product page, so every device ships with the manual the law requires.2–4 h/week
Related terms
Have a process like this? Tell us about it.
Book a call