General office & finance · Scheduling & internal operations
IT, office and admin requests handled from one chat
“The printer is dead”, “I need access to the shared drive”, “can someone order business cards”: requests from chat are understood, the routine ones are solved with a guide or a pre-filled ticket, the rest are assigned to the right person with a deadline, and the requester sees the status without asking twice.
- Avg. time saved
- 3–7 h/week· ≈ 22 h/month
- Rollout
- CoreDays 15–35
- Who it is for
- Every business
In short
IT, office and admin requests handled from one chat: “The printer is dead”, “I need access to the shared drive”, “can someone order business cards”: requests from chat are understood, the routine ones are solved with a guide or a pre-filled ticket, the rest are assigned to the right person with a deadline, and the requester sees the status without asking twice. It typically gives back 3–7 hours a week to whoever does this by hand today. Built for: Every business.
Typical hours saved per week for the people doing this by hand today, from the 2026 report's ranges. The AI writes what that time makes possible.
Example
Comes in
Chat: “New colleague starts Monday, needs a laptop, email, a badge and a parking spot”
The AI
- Splits it into 4 requests and assigns IT, reception and the office manager
- Sets Friday deadlines and posts one status card back in the channel
Comes back
4 tickets created with owners in 30 seconds; all four done by Friday 15:00, zero “where are we with this?” messages.
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Related terms
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