Jász-Nagykun-Szolnok County

AI automation in Szolnok

In Szolnok, AI automation carries the admin of transport and warehousing: consignment and delivery notes arriving as attachments file themselves, a missed call gets an SMS back within 5 seconds, and a damage complaint lands on the right colleague's desk with its context attached. The dispatcher stops spending the day on paper.

Szolnok is a rail and road junction: freight forwarders and warehouses, light and food industry, and agricultural trade that all move goods through the city.

Where the time goes here

  • Consignment and delivery notes arrive as email attachments and are filed by hand.
  • The dispatcher's phone rings all day and what was agreed stays in his head.
  • Complaints about damaged shipments spend days looking for an owner.
  • Goods receipt lives twice: on the paper list and in the system.
  • The Monday management summary is built by hand from four spreadsheets.

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Frequently asked questions

What happens to missed calls?

An SMS goes back 5 seconds after the call and the conversation continues in writing, so the dispatcher does not lose a load just because he was on another line.

Our email attachments are chaotic. Is that a problem?

No. The content decides what a file is — consignment note, invoice or order — and it is filed accordingly. Doubtful cases go to a person.

How long does rollout take?

A filing or text-back flow takes 1–14 days. Where it also has to connect to your transport system, 15–35 days is the realistic band.

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