Webshops & e-commerce · Finance & invoicing

Chargeback evidence packs assembled before the deadline

When the card acquirer notifies a dispute, the AI pulls the order, invoice, delivery proof, tracking history and every customer message into one evidence file and drafts the response in the format the bank expects.

Avg. time saved
13 h/week· ≈ 9 h/month
Rollout
Quick winDays 1–14
Who it is for
Online retail and marketplaces

In short

Chargeback evidence packs assembled before the deadline: When the card acquirer notifies a dispute, the AI pulls the order, invoice, delivery proof, tracking history and every customer message into one evidence file and drafts the response in the format the bank expects. It typically gives back 1–3 hours a week to whoever does this by hand today. Built for: Online retail and marketplaces.

Typical hours saved per week for the people doing this by hand today, from the 2026 report's ranges. The AI writes what that time makes possible.

Example

Comes in

Dispute notice: 46,900 Ft, reason “goods not received”, reply due in 7 days

The AI

  1. Finds the order, the signed delivery scan and the customer's later “thanks, it arrived” email

Comes back

Evidence PDF with timeline ready in 2 minutes; the dispute is won and 46,900 Ft comes back

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