Webshops & e-commerce · Finance & invoicing
Credit notes and refunds for returns without re-typing
When a return, partial cancellation or price complaint is accepted, the AI works out the refundable amount including shipping rules, prepares the corrective invoice and queues the refund in the right payment channel.
- Avg. time saved
- 3–6 h/week· ≈ 19 h/month
- Rollout
- CoreDays 15–35
- Who it is for
- Online retail and marketplaces
In short
Credit notes and refunds for returns without re-typing: When a return, partial cancellation or price complaint is accepted, the AI works out the refundable amount including shipping rules, prepares the corrective invoice and queues the refund in the right payment channel. It typically gives back 3–6 hours a week to whoever does this by hand today. Built for: Online retail and marketplaces.
Typical hours saved per week for the people doing this by hand today, from the 2026 report's ranges. The AI writes what that time makes possible.
Example
Comes in
Return accepted on order #58120: 2 of 3 items sent back, paid by card, free-shipping threshold no longer met
The AI
- Recalculates: item value minus the shipping fee now due
- Prepares the corrective invoice and the card refund
Comes back
Corrective invoice issued, 27,400 Ft refund queued, customer emailed the breakdown; finance approves 15 such cases in one batch
Similar solutions
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- Chargeback evidence packs assembled before the deadlineWhen the card acquirer notifies a dispute, the AI pulls the order, invoice, delivery proof, tracking history and every customer message into one evidence file and drafts the response in the format the bank expects.1–3 h/week
Related terms
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